This service supports organizations in assessing how information, policies, expectations, and decisions are communicated, understood, and acted upon across different levels of the organization. The focus is on identifying gaps that may contribute to misunderstandings, low engagement, operational inefficiencies, or workplace conflicts.
The assessment process typically includes review of communication policies and tools, analysis of formal and informal communication channels, interviews with management and supervisors, confidential worker interviews or surveys, and evaluation of feedback and grievance communication mechanisms. Findings are analyzed to identify root causes of communication breakdowns and areas for improvement.
This service is diagnostic and advisory in nature and does not represent certification or compliance judgment unless separately agreed.
